Straightforward guidance, not a remote diagnosis. Vehicle symptoms can have multiple causes. If driving feels unsafe, stop in a secure place and arrange hands-on help.
Provide a safe, workable parking area
A level driveway or private parking area with room around the vehicle is usually best. Move other cars, toys, hoses and loose items away from the work zone. Let Wayne know in advance about garages with low clearance, apartment rules, street-parking limits or uneven ground.
Weather and traffic can affect whether a repair can be completed safely outdoors. Wayne will confirm what is practical for the location and job.
Have access ready
Keep the keys available and make sure locked wheel keys, service records or known parts are easy to find. If the appointment is at your workplace or another property, confirm that mobile repair is permitted and that Wayne can reach you during the visit.
- Vehicle keys and wheel-lock key
- Safe access to the parked vehicle
- Maintenance records when relevant
- A phone number that will be answered
Expect diagnosis to shape the final repair
Symptoms can have more than one cause. The first visit may identify the repair, confirm the correct parts and determine whether the work is appropriate to complete on-site.
Good preparation helps, but you do not need to diagnose the car yourself. Tell Wayne what you observe and let the testing guide the next step.